Developmental Journeys

Privacy Policy

Introduction

This Privacy Policy describes how Developmental Journeys ("we", "us", or "our") collects, uses, and shares information about you when you use our services. Effective Date: 2026-01-01.

If you have questions about this policy, please contact us at [email protected].

Children's Privacy

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child, please contact us immediately.

Information We Collect

We collect the following categories of information:

  • Contact and inquiry information
    • Name
    • Email address
    • Phone number
    • Messages you send us (forms, email, or chat)
  • Scheduling, intake, and service-related information
    • Information you choose to share about care needs, goals, or eligibility
    • Insurance or payer details when you ask us to verify benefits
    • Appointment preferences and availability
  • Website, analytics, and advertising data
    • Pages viewed, approximate location derived from IP address, device and browser type
    • Referring URL, session timestamps, and on-site interactions
    • Advertising and conversion data from pixels and tags (for example Meta and Google)
  • Communications
    • Records of calls, texts, or emails with our team when you contact us

Data Retention

We retain your data for the following periods:

  • Marketing site inquiries: Typically up to 24 months after our last interaction unless a longer period is required for treatment, billing, compliance, or legal claims
  • Analytics and advertising logs: As configured in the relevant vendor accounts (often 2–26 months depending on the service)
  • Records subject to healthcare or insurance rules: As required by applicable law, payer contracts, and our retention policies

Cookies and Tracking

We use the following types of cookies and tracking technologies:

  • Essential cookies — required for the service to function
  • Analytics cookies — help us understand how the service is used
  • Marketing cookies — used to deliver relevant advertisements

Third-Party Services

We share data with the following third-party services:

  • Google (Analytics, Tag Manager, and related advertising products) — Website analytics, tag deployment, measurement, and advertising performance
  • Meta (Facebook Pixel and related technologies) — Advertising, conversion measurement, and audience insights when you interact with our ads or site
  • Netlify — Hosting, security, and delivery of this website
  • Sanity — Content management for website content (not clinical records)

Your Rights

You have the following rights regarding your personal data:

  • Right to access your personal data
  • Right to correct inaccurate data
  • Right to request deletion of your data
  • Right to receive your data in a portable format
  • Right to restrict how we process your data
  • Right to object to processing

Contact Us

Contact us:

  • Legal Name: Developmental Journeys ABA
  • Address: Watertown, TN 37184, United States
  • Email: [email protected]

Cookie Policy

Terms of Service

Terms of Service

These Terms of Service ("Terms") govern your use of services provided by Developmental Journeys ("we", "us", or "our"). By using our services, you agree to these Terms. Effective Date: 2026-01-01.

Acceptance of Terms

You accept these Terms by:

  • Accessing or browsing this website
  • Submitting a form, requesting information, or contacting us
  • Scheduling or engaging with intake or service coordination we offer through the site

Eligibility

You must be at least 18 years old to use our services. By using the services, you represent that you meet this age requirement.

Prohibited Uses

You may not use our services for the following purposes:

  • Using the site for any unlawful purpose or in violation of applicable healthcare privacy laws when you interact with us as a patient, guardian, or authorized representative
  • Submitting false, misleading, or fraudulent insurance, clinical, or identity information
  • Attempting to gain unauthorized access to our systems, accounts, or data
  • Scraping, harvesting, or automated collection of content without our written permission
  • Harassing, threatening, or impersonating our personnel or other users

User Content

  • You retain ownership of content you submit to our services.
  • You grant us a non-exclusive license to use information you submit solely to respond to you, coordinate care or intake, operate our services, and comply with law.
  • We reserve the right to remove content that violates these Terms or that we find objectionable.

Intellectual Property

  • All content, features, and functionality of our services are owned by Developmental Journeys and are protected by intellectual property laws.
  • You may not copy, modify, distribute, sell, or lease any part of our services without our express written permission.

Payments

  • Fees for clinical services, if any, are governed by separate agreements, insurance authorizations, and applicable law-not by these website Terms alone.

Service Availability

  • We do not guarantee uninterrupted or error-free access to our services.
  • We may perform maintenance that temporarily affects the site; we will try to minimize disruption.

Termination

  • We may terminate or suspend your access to our services at any time, with or without cause or notice.
  • You may terminate your use of our services at any time.
  • Provisions that by their nature should survive (such as disclaimers, limitations of liability, and governing law) will remain in effect.

Disclaimers

  • Our services are provided on an "as is" and "as available" basis.
  • We make no warranties, express or implied, regarding the reliability, accuracy, or fitness for a particular purpose of our services.

Limitation of Liability

  • To the fullest extent permitted by law, we shall not be liable for any indirect, incidental, special, or consequential damages.
  • To the fullest extent permitted by law, our total liability for claims arising from your use of this website is limited to the greater of one hundred U.S. dollars (US $100) or the amount you paid us solely for website-related fees in the twelve (12) months before the claim (if any). Clinical services are subject to separate agreements and law.

Indemnification

You agree to indemnify and hold harmless Developmental Journeys ABA and its personnel from claims arising out of your misuse of the website, violation of these Terms, or submission of unlawful or infringing content.

Third-Party Services

Our services may integrate with or link to third-party services:

  • Google — Analytics, tags, and advertising integrations linked from our site
  • Meta — Advertising and measurement tools linked from our site
  • Netlify and Sanity — Hosting and content delivery for the marketing site

Dispute Resolution

  • Any disputes arising from these Terms or your use of our services shall be resolved through litigation.
  • Venue: State or federal courts located in Tennessee, USA.

Governing Law

These Terms are governed by the laws of Tennessee, USA, without regard to conflict of law principles.

Changes to These Terms

We may update these Terms from time to time. We will provide at least 30 days' notice via a notice on this website and, where appropriate, email to the address you provided before changes take effect. Continued use of our services after changes constitutes acceptance of the revised Terms.

Contact Us

If you have questions about these Terms, please contact us:

  • Legal Name: Developmental Journeys ABA
  • Address: Watertown, TN 37184, United States
  • Email: [email protected]